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The apartment is considered reserved after receiving the required documentation and  payment, corresponding to a monthly rent, the acceptance of the reservation is always  subject to the acceptance of the profile by the landlord.



  • Proof of registration from the University / Institute or receipt of registration
  • Passport / DNI / NIE
  • Permanent address (not the one of the apartment you wish to reserve)
  • European bank account (Ask)


  • Deed and CIF of the company
  • Public deed of empowerment and passport / DNI / NIE of the representative
  • Last declaration of corporation tax
  • Passport / DNI / NIE of the tenant
  • Data of a European bank account (Ask)


  • Passport / DNI / NIE
  • Last income statement
  • Data of a European bank account (Ask)


  • Copy of the work contract
  • Copy of the last three payrolls
  • Permanent address (not the one of the apartment you wish to reserve)
  • Data of a European bank account (Ask)


(if none of the aforementioned conditions are met, the rent will have to be  paid in advance and in full)

  • Passport / DNI / NIE
  • Permanent address (not the one of the apartment you wish to reserve)
  • Data of a European bank account (consult)


Once you have received the corresponding documentation, you will receive instructions  on how to make the different payments. Payment of the entire reservation must be  made before the delivery of the keys, either by credit card or by bank transfer:

DEPOSIT - equivalent to 2 months’ rent (Consult for stays of less than 3 months)

RENT OF THE MONTH IN PROGRESS - (if you access the apartment during the  current month, you will only be charged with the proportional part calculated from the  date of entry, if this is before the 15th the proportional part of the first month will be  charged, if the entry date is after the 15th day of the month, the proportional part of the  first month + the entire second and the corresponding consumption must be paid)

RENTAL SERVICES - non-refundable: (The rental services include all the  management of your reservation and contract, document management in the  INCASOL, ITP management, check in and check out in the flat, as well as the signing  of the corresponding rental contract, they also include an assigned manager during  your tenancy and a telephone helpline for emergencies 24 hours a day, 7 days a week)

  • For bookings of 1 to 6 months = 70% of one month's rent + VAT
  • For bookings of more than 6 to 12 months = One month's rent + VAT

Our bank details:
Owner: Atemporal Real Estate S.L.
IBAN: ES7421000784810200071635
Reference: Tenant name and floor reference
Account number: 21000784810200071635

To reserve the flat, you must pay the minimum amount corresponding to a monthly  payment, being able to make, if deemed appropriate, the total payment of the  reservation that will include: Deposit (1 or 2 monthly payments, depending on the 2 duration of the contract), Rental services (% of a monthly payment depending on the  duration of the contract) 1st and 2nd month (or proportional parts) ITP (Transfer tax).



For reservations with confirmed arrival and departure dates.

Payment options:

  • Monthly - Collection will be made monthly by direct debit or transfer, and the payment  will have to be received before the third working day of each month.  
  • You cannot cancel or shorten the contract, otherwise a penalty will be applied  corresponding to the 2 months of deposit.​


  • You can choose to pay for your entire stay, including the approximate cost of  consumption. In case of cancellation, the pre-paid amount will not be refunded. 


  • For 12 month reservations with open dates of departure. In this case, you will have to inform us of your departure date during your stay. If you  notify us less than two months in advance, you will have to pay up to 2 months after the  notice. If you advise us two or more months in advance, there will be no penalty. 


  • The payment will be made monthly directly by direct debit, bank transfer or credit card,  and the payment will have to be received before the third working day of each month. 
  • Any banking expenses caused by rejected payments must be assumed by the client.  All payments must clearly indicate the number of the reservation and the name of the  client as it will appear in the rental contract.
  • ​If the payment has not been received before the 10th of each month, a surcharge of  10% applies.


Consumption are NOT INCLUDED in the rental of the apartment and will be  calculated according to standard reference values and the surface area of the house.  The approximate minimum cost of the consumptions is the following:

  • 1 bedroom apartment - €90 / month
  • 2 bedroom apartment - €150  /month
  • 3 bedroom apartment - €200 / month
  • 4 apartment of 4 + bedrooms €250 / month

This payment will have to be paid together with the monthly rent within the first 3  working days of each month. At the beginning of the stay, the corresponding meters  will be read. In case of observing excessive consumption, the amount of the difference  between the estimated consumption and the actual consumption will be communicated.  This amount will have to be paid as soon as possible. At the end of the stay, we will  proceed to compare the readings and to charge any difference. In some apartments,  the consumptions will have to be paid with a fixed monthly rate. For more information, consult our agents.


Once confirmed that the apartment is available for your stay and you have received the  documentation and the corresponding payments, you will be asked to sign a contract  with the rental conditions, which will include the duration of the stay, the costs involved  and the terms and conditions of use of the apartment among others. The signature of  the contract will be made in the flat at the time of handing over the keys if all  documentation and collections are up to date.


The cancellation policy depends on the type of contract chosen; however, in all cases,  the Rental Services will not be refundable. 


1. The payments received in concept of reserve of rent will not be returned in no case if  the tenant resigns to the same one. 

2. The reservation will be automatically cancelled if the full payment of the reservation  has not been received by the start of the contract.  

3. The acceptance of the reservation is subject to the approval of the owner. 

4. The acceptance of the reserve implies the acceptance of the general conditions of  reserve of Atemporal Real Estate S.L.  

5. It will proceed to the refund of the amount paid for reservation if any of the following  cases:  

  • A. The property is not available on the date indicated as the beginning of the contract. 
  • B. Rejection of the profile by the property  
  • C. Any reason not attributable to the tenant.


It is necessary to pay a deposit equivalent to 2 months’ rent or 1 month for stays of less  than 3 months (prior acceptance by the property), to ensure coverage of any damage  caused to the apartment or its contents. By accepting our terms and conditions of use,  you agree that any damage caused by you or any of your companions will be deducted  from the deposit and that you will also be liable for any damages whose amount  exceeds the value of the deposit.  

The deposit will be refunded within a period of no more than 30 days after the end of  the contract, as long as the client leaves the apartment clean and in good condition  after the final inspection. 

  • Refund of deposit - the deposits will be returned by bank transfer. If bank  commissions are produced, they will be charged to the client.


You will have to inform us in advance of your approximate arrival time so that we can  schedule your check-in on the floor. Please keep your contact person informed of any  changes or delays. 

Your contact person will have your phone number and your email address to contact  you and request information about your arrival schedule. You, for your part, may  communicate this information via e-mail or by calling the telephone number indicated  for that purpose. 

The address of the apartment is clearly indicated in the reservation.

Your contact person will receive you at the apartment to give you the keys and provide  all the necessary information for your stay in addition to signing the contract.

Your apartment will be available from 3:00 pm; however, we will do our best to advance  your check-in in case you arrive earlier. The keys will be delivered during office hours,  from 10 a.m. to 6 p.m.

The check in on the floor and the delivery of keys are subject to the previous payment  of the entire reservation and to the availability of the assigned manager.


Preparation for departure

During the week prior to your departure, we will arrange a visit to inspect the apartment  in your presence.

The day of departure

You will have to leave the apartment before 12: 00h.

If you need to leave later, please check with your contact person if possible. 

Departures from 6:00 pm will have an extra charge prorated based on the rental price

You must leave the apartment clean and tidy, free of trash. If the apartment is not left in  the right conditions, additional cleaning expenses will be incurred.

After having checked that you are in possession of all your belongings and that the  building's portal is not locked, leave the keys on the table and close the apartment  door. 


The apartment will be delivered clean and equipped with sheets for your stay.

The final cleaning is mandatory and its price is defined according to the size of the  apartment.

The amount of the cleaning will be confirmed when you make the  reservation and will be deducted from the deposit at the end of your contract.

During your stay you must respect local regulations and properly dispose of the  garbage. It is forbidden to leave garbage bags in the apartment or in the common  areas of the building.


The number of guests must not exceed the number legally allowed in each apartment,  except in the case of children under two years of age.


We appreciate your help in controlling the noise produced and keep it at a reasonable  level, both in the apartment and in the common areas of the building. Your apartment is  located in a residential building with neighbors who get up early to work or study. The hours of rest must therefore be respected. By signing the contract, you, the client,  agree to behave responsibly and correctly on behalf of you and your companions.


Neither Atemporal nor the owner of the apartment will be responsible for any direct or  indirect damage that may occur as a result of the use made by the client of the  apartment, including damages or losses caused by fire, theft or criminal behavior. All  our apartments have insurance that covers damage caused by water, fires and civil  liability, but does not cover the loss of personal belongings due to theft.

We remind you that if you book an apartment with Atemporal, you automatically accept  our Terms and Conditions of use, which we hope will fully comply.

Protection of personal data: In compliance with the L.O. 3/2018 of December 5, on Protection of Personal Data, and in Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, the Agency informs of the existence of a database in which the information in this document will be entered, in order to maintain and manage the contractual relationship with the Property. The rights of access, rectification, cancellation and opposition of personal data may be exercised before ATEMPORAL REAL ESTATE, S.L at its registered office at Pº de Gracia 85, 8ª 08008 - Barcelona. The Owner grants his consent for ATEMPORAL REAL ESTATE to use the information provided for the compilation of statistics and / or share it with the other licensees of his network solely and exclusively for purposes directly related to the main purpose of the order, and knows that said information It may be shared with the authorities in charge of carrying out surveillance and control activities.

Aicat registration number 6388.